Privacy Policy
Last updated: February 2025
1. Introduction
PT BALI NEXUS GLOBAL ("Company", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our digital consulting and IT services.
For detailed information about our use of cookies and similar technologies, please see our Cookie Policy.
2. Information We Collect
We collect contact and project-related information that you provide voluntarily when you:
- Submit our contact form (name, email, company, message)
- Request a consultation or quote
- Engage our services (business details, project requirements, communication records)
- Communicate with us via email or other channels
We may also collect technical data such as IP address, browser type, and pages visited when you use our website. This helps us improve our site and services.
3. How We Use Your Information
We use the information we collect strictly for business purposes, including:
- Responding to inquiries and providing consultations
- Delivering digital consulting, IT development, and technology services
- Managing projects, contracts, and communications
- Improving our website and service offerings
- Complying with legal or regulatory requirements
We do not sell or share your personal data with third parties for marketing purposes.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only when necessary, for example: with service providers who assist in our operations (e.g., hosting, email), when required by law, or to protect our rights and safety.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure. We encourage you to protect your own data (e.g., passwords, communications) appropriately.
6. Data Retention
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes. Project and communication records may be kept for several years for business and legal purposes.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights or ask questions about your data, contact us at nexusgroup.bali@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
For any privacy-related questions, contact us at nexusgroup.bali@gmail.com.